When the headset haven't been used tor long time or overused, it need to be pre-charge for an hour, then pull out and in the charger, it will indicate nomal charging. Please don't count the pre-charging time into nomal charging time. pre-charging time into normal charging time.
DELLKING INDUSTRIAL CO., LTD
East Floor 4, Building 8, Lianchuang Science Park Phase I, 21 Bulan Road, Nanwan Street, Longgang District, Shenzhen
+86-755-28441001
tech@dellking.com